FRA Engineer

Job Specification: FRA Engineer

Job title: FRA Engineer
Work Status: Permanent
Travel & Hours: Full-time , core hours 08:00 – 17:00
Reporting Line: Qualified Supervisor

Dotted line to: Maintenance Manager

About Fixatex:

Fixatex is a 25 year old company delivering electrical services, fire alarms, and emergency lighting to clients all over London and the Southeast. We're a family owned and operated firm with our head office, warehouse, and dedicated training centre in Hertford.

We take pride in the personal relationships we develop with our clients and their residents. We build these connections when ensuring residents homes are electrically safe, when replacing lighting to make estates safer at night and sometimes just over a cup of tea when talking to a residents committee.

General Role Description

We are seeking a FRA Engineer to work in our reactive maintenance team. You will

be working in a variety of properties including domestic and commercial, mainly social housing or council properties across London and surrounding counties.

Works included but not limited to; surveying, installing, and commissioning emergency lighting systems and domestic fire detection systems, composed of mains powered, grade D smoke and heat detectors linked to wireless gateways and any ad hoc works identified from Fire Risk Assessments.

Experience of working from mobile devices is essential to complete job sheets electronically in an accurate and timely manner.

The post holder will assume responsibility for completing all jobs assigned to them by the company. The company will expect all jobs to be completed to a high standard with the job holder using all technical knowledge to do so.

KPI’s

• Quality and standard of works
• To maintain company supplied equipment and PPE 
• To maintain clean company vehicles in accordance with our company fleet handbook
• To maintain a professional appearance wearing company supplied uniform and identification badge

Responsibilities and Duties:  

• Install or modify grade D fire detection systems and emergency lighting systems.
• Rectify issues on site that have been identified from Fire Risk Assessments
• Complete the relevant commissioning certification for the installed systems.
• 
  Document all relevant information accurately and in a timely manner using the Oneserve application.
• To deliver excellent customer service
• To undertake any training provided by the company 
• To fully participate with performance improvement programmes, including appraisals 
• To liaise with office staff and supervisors to assist in the resolving of queries
• To support any business change for the benefit of the company 
• Adhere to any KPI’s set by the company 
• Any ad-hoc duties as reasonably instructed by a line manager or director  
• Ensure safe working procedures in accordance with the current health and safety regulations and all other relevant regulations.

• Maintain a positive and professional approach in all communications and interactions in the community, ensuring Fixatex is represented to the highest standards at all times.

As a business, our team are flexible and willing to support with ad-hoc duties from time to time, so that we can deliver the best customer experience possible. It is therefore important you are willing to operate in this manner.

Required Skills, Attributes & Experience

• Good knowledge of the electrical industry including electrical and building regulations
• A strong understanding of Health and Safety requirements
• A ‘team first’ attitude
• Good practical skills
• Good organisation/ planning skills
• Good communication with customers
• Positive attitude and time keeping

Qualifications  

• Level 3 electrotechnical qualification in electrical installation
• 18th Edition regulations qualification
• Desirable: City and Guilds 2391-52 Inspection and Testing or equivalent.

Benefits

We have built a team focussed culture where our people work and play together. Working at Fixatex means you’re not alone; you will be helped by your peers, supported by your managers, and visited by our senior management team who’ve spent decades ‘on the tools’ and want to know how you’re getting on. We’re proud of the fact that we are a family owned and operated company, and every person at Fixatex is a part of that.

We are proud of the benefits that we offer as a company. These include:

• Competitive salaries
• Private healthcare contribution
• Private mileage allowance for company vehicles
• Sick pay policies that reflect our belief in supporting wellbeing
• A supportive working environment that recognises we’re all humans and sometimes need some extra flexibility
• Encouragement to learn new skills and take on new responsibilities with training and development available
• Regular team events where we have fun, socialise and celebrate our achievements

Please note you must have held a full UK driving license for at least 12 Months  

You must also have the right to work in the UK.

Travel and Hours

In order to perform your duties, you may be asked to travel to locations around the United Kingdom to undertake assignments. You will be required to work from Monday to Friday for 8 hours a day with an hour’s un-paid break, with the core hours of work being 8:00am to 17:00pm; however, timings can be made more flexible in certain circumstances.  In addition to your normal hours, you will also be required to work overtime as dictated by the needs of the business, with reasonable notice. This could include un-sociable hours such as evenings and weekends.